Below you’ll find the answers to the most frequently asked questions. Still need help? Feel free to send us an e-mail.

Creating your poster

How do I create a poster of my holiday?

You can create a unique poster of your awesome holiday by mean of or our user friendly editor. Select the places that you’ve visited on your holiday, choose your style and pick your desired printing size and you’re good to go! Get started now by clicking here.

I want to zoom out the poster a bit, is this possible?

Yes, not a problem. Simply use the “+” and the “-” icon on the map to adjust the zoom level of your map. By clicking and dragging the map around, you can even change the position of the map. Remember, what you see is what you get so make sure to get this right.

I want to change the order of my places, how do I do this?

You can change the order of your places by moving them up and down. The place on the top is the first destination, the place on the bottom is the final destination.

Payment & Shipping

How long will it take for my order to arrive?

The delivery time depends on the country that you’re ordering from. The delivery time varies between 5 and 20 days. Keep an eye out for the postman!

Do you ship for free?

Yes, awesome right! All our holiday posters are shipped for free, worldwide.

How do I pay?

You can pay by means of Paypal or debit/credit card.

How do you keep my payment details safe?

When you order on our site your payment information is collected using secure 256 bit encryption by our third party payment providers. Our websites never store any payment information.

To operate your debit and credit card payments, My Holiday Map uses a self-contained Payment Service Provider which is fully approved as Level 1 compliant under the Payment Credit/Card Industry Data Security Standard. This is the highest level of consent.

Quality & Returns

What kind of paper are you using for your posters?

Your holiday poster will be printed on 180GSM paper with a satin finish.

Not satisfied? Let us help!

If you’re not happy with your holiday map, send an email to within 14 days of your order.

If your poster is of bad quality or has been damaged, we’ll send you a new poster, free of charge.
Please keep in mind that we don’t replace posters that have typing errors, so make sure to check your poster before you order it.

Can I cancel my order after I have paid?

After you’ve ordered, we’ll get printing straight away to make sure you get your poster as soon as possible.

Therefore, orders cannot be cancelled once you have paid for them.

Digital Posters

When will I receive my digital poster?

For quality purposes, we process every poster manually. Hence, it can take up to 1 working day to receive your digital poster.

What's the file type and the dimension of the digital poster?

We will send you a .png or .pdf file of 7017 x 9333 pixels. This is big enough to print your poster in high-quality on A2. The file size will dependent on your map but varies between 5 – 25 MB